Upon receiving the “Rising Star Award” and “Silver Award” in 2011 and 2012 respectively presented by Rakuten Travel, the Japan’s leading online travel portal, The Charterhouse Causeway Bay has once again been recognized and awarded “Golden Award” in 2013 for its outstanding business growth and high quality services.
Rakuten Travel, Inc., a subsidiary of Rakuten, operates Japan's largest online hotel reservation website. Having access to more than 20,000 domestic and 15,000 international hotels, Rakuten Travel provides both leisure and business travelers a variety of accommodation choices to meet all kinds of travel needs. Rakuten holds yearly award and there were 47,000 hotels around the world nominated for Diamond, Golden, and Silver Award.
"It is an honor to be recognized by Rakuten Travel with this Golden Award, which is based on a consistent high percentage on customer reviews and sales volumes. It also serves as an important guide for Japanese travelers booking through Rakuten Travel website to us." says Mr Bernard Rodrigues, General Manager of The Charterhouse Causeway Bay, Hong Kong.
日本最大的網路線上訂房網站「樂天旅遊」每年均會依據各酒店線上訂房營業額及顧客滿意度調查，挑選出表現優異且評價最高的酒店，頒發樂天賞獎予以表揚。銅鑼灣利景酒店繼2011年獲得「Rising
Star Award」及2012年得到「Silver
Award」後，我們於2013年度再創造佳績勇奪「Golden Award」，這殊榮反映了我們一直以來對提供優質服務的堅持得到住客的認同。
樂天旅遊隸屬樂天的子公司，為日本最大的網上酒店預訂網站。擁有超過20,000日本當地及15,000國際酒店供旅客預訂，讓旅客在計劃行程住宿時更得心應手。樂天旅遊每年均會舉辦頒獎禮，並於47,000間酒店中選出Diamond Award、Golden Award及銀賞獎Silver Award等獎項，以表揚酒店於不同範疇中的卓越表現。
銅鑼灣利景酒店總經理侯忠利表示：「我們十分榮幸得到樂天旅行公司頒發Golden Award，此獎項不但代表我們於樂天旅行網站持續得到客人對我們的支持，更是作為日本客人於選擇香港酒店的一個重要指標，我們將會繼續努力與樂天旅遊攜手合作，秉承一貫優越質素，致力為顧客帶來舒適難忘的住宿體驗。」
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